< PreviousHelping customers safely operate their businesses in the face of new COVID-19 health regulations was key to a new Safe Space solution from Legrand | AV in partnership with BrightSign and InReality. By pairing the latest temperature-screening and occupancy- monitoring technology with newly developed tablet series mounts (with floor-standing or tabletop infrastructure solutions), businesses can access a wide range of all-in-one solutions built on the industry’s mostrobust, enterprise-ready Safe Space platform. From temperature screening to occupancy monitoring, whether at a single location or thousands of locations, InReality’s advanced software platform and suite of connected solutions automate safe access and will bring peace of mind to any business. Audio Authority’s Ascentic Retail Engineering business has just introduced a family of AirSelect Touchless Sensors. The AirSelect proximity sensors are easily integrated into existing displays – which is great because retailers don’t have to replace existing display hardware. Each proximity sensor acts as a direct replacement for standard 19mm pushbuttons, providing touch-free button engagement. These sensors engage based on the proximity of a customer’s hand, with indicator lights that illuminate, providing important visual feedback to help guide the customer engagement process. Ascentic Retail Engineering’s AirSelect Touchless Sensors are also available with gesture capability, which interprets additional movements of a customer’s hand. The devices can be used as product selectors and as volume controllers, making them an ideal solution for demonstrating consumer electronics products. touchfree interactivity 30 KIOSK solutions Our friends at Bluefin developed a great solution for customers using Bluefin’s screens with BrightSign Built- In. These short-range motion sensors also fit the 19mm form factor and can be arranged in a GPIO assembly with one, two, three or four buttons. The buttons activate via short-range motion sensors that engage when someone gets within two inches of the sensors. This solution is especially affordable and easy to set up because there’s no additional controller to connect – simply plug directly into the GPIO port to take full advantage of Bluefin’s touchless button capabilities.Finally, Nexmosphere’s EF Series sensors feature AirTouch and AirGesture, which enable the capture of a number of different customer interactions. The EF Series is powered by a thin, flat antenna that can be hidden away underneath a pane of acrylic glass. Once installed, the sensors can function both as touchless buttons, as well as interpret left, right, up and down swiping motions. The sensors also support synchronisation with LED strip lighting to indicate direction, helping to create an even more immersive interactive experience. To be clear, there will be a customer- behaviour learning curve to overcome with these new solutions, similar to what we experienced when touch interactivity first came onto the scene years ago. But this evolution is born of necessity and I suspect customers will welcome the ability to re-introduce interactivity into the shopping experience without the need for physical interaction. Furthermore, the visible presence of sanitisation methods and Plexiglas dividers around these devices will hopefully reassure customers that these kiosks are here to help them stay safe. Adoption of touchless interactivity may have been accelerated due to COVID-19, but even after the urgency of the pandemic fades, these new technologies will be here to stay. n – evolution is born of necessity and customers will welcome interactivity without physical interaction back into the shopping experience – touchfree interactivity KIOSK solutions 31solutions Customer Engagement Technology KIOSKNext >