< PreviousTOUCHSCREEN DISINFECTANTS 30KIOSK AND DIGITAL SIGNAGE MAGAZINEM any infections can spread when someone touches a contaminated surface and then their mouth, eyes, or nose thereby allowing a virus or another pathogen that causes illness to enter their bodies. Surfaces can be contaminated when they are touched by someone who is ill or when that person coughs or sneezes and the tiny water droplets produced fall onto that surface. This is known as the chain of infection and hand and surface disinfection are both critical to breaking it. Operators should ideally provide hand disinfectant next to the touchscreen and encourage everyone to use it before and after they touch the screen. Portable pump-top bottles are simple and convenient but in the long run, a professional dispenser mounted next to the touchscreen can offer numerous benefits. It will not go missing because it is fixed in position and often incorporates features that help prevent it from running out of product. Both these attributes help ensure people can always disinfect their hands. Professional dispensers are generally better at delivering a correct and consistent amount of product. This reduces wastage and hence costs, and helps ensure good results. They also look more professional and can usually be decorated with useful messages and branding. The choice of product is important. Formulations containing a minimum of 70% alcohol are recommended for hand disinfection and will be effective against a wide range of pathogens. Alternative formulations containing different active ingredients are also available. Look for products that pass standard EN tests that demonstrate their effectiveness. These include EN14776 for viruses such as the one that causes Covid-19, EN1276 for bacteria, and EN1650 for fungi and yeasts. Products that pass multiple tests will offer broad protection. TOUCHSCREEN DISINFECTANTS TOUCHSCREEN AND KIOSK HYGIENE AND DISINFECTION Self-service touchscreens and kiosks are increasingly popular in retail and hospitality. In these settings, they are touched by a lot of different people in quick succession which presents a headache when it comes to preventing the spread of infections. Using the right disinfectants for the screen and encouraging users to disinfect their hands are key to reducing the risk. DONNA MITCHELL SECTOR MARKETING MANAGER FOR HOSPITALITY DIVERSEY UK & IRELAND 31 KIOSK AND DIGITAL SIGNAGE MAGAZINEThe second aspect to touchscreen disinfection is the screen itself. This should be disinfected regularly throughout the day and there is a case to be made for cleaning it after every single use. While that may not be practical, it is why people should disinfect their hands both before and after touching the screen. Products can be sprayed directly onto the screen and left for a predetermined time to dry or before being wiped off with a suitable clean cloth or tissue. The period required varies from product to product and is known as the contact time. Products with short contact times work faster which is clearly desirable in busy retail and hospitality settings. As with hand disinfectants, products containing a minimum 70% alcohol will be effective and can be used on many touchscreens. Some suppliers even offer the same alcohol-based product for hand and surface disinfection. These products can be used with dispensers for hand hygiene or sprayed or wiped onto surfaces. Using a single product is often simpler, reducing purchasing and supply chain burdens. Alternative surface disinfectants with different active ingredients can also be suitable. Products containing AHP (Accelerated Hydrogen Peroxide) for example, are effective against a wide range of pathogens and are suitable for many different display surfaces including glass and most plastics. They also have shorter contact times - in some cases, fully virucidal in 30 seconds - than many traditional products. Many surface disinfectants are supplied as liquids. Some are available in ready-to-use spray bottles. Others are supplied as concentrates and must be diluted with water before they can be used. Used with the correct dosing equipment and reusable spray bottles, these products can be cheaper in the long run and offer additional sustainability benefits such as reduced wastage and packaging. The same disinfectants are often available as disposable wipes. These are just as effective, convenient and simple to use and they can be an ideal option in many situations. Wipes with alcohol or AHP as the active ingredient can normally be used without wearing personal protective equipment (PPE) unlike many traditional disinfectants. As well as the screen, it is important to disinfect other parts of the device that are likely to be touched. This might include, for example, keypads or barcode scanners attached to payment terminals or buttons used to call for assistance. Look for products that have been tested to meet the same or similar standards - EN14776, EN1276, EN1500, EN1650 etc – as for the hand products mentioned previously. Whatever type of product is used, conventional surface disinfectants all work by removing or destroying pathogens. Any surface could be contaminated again right away. A new type of product removes this limitation by offering ongoing protection and is especially useful for frequent-touch surfaces. These products initially TOUCHSCREEN DISINFECTANTS 32KIOSK AND DIGITAL SIGNAGE MAGAZINE Products containing AHP are effective against a wide range of pathogens and are suitable for display surfaces including glass and most plastics.TOUCHSCREEN DISINFECTANTS 33 KIOSK AND DIGITAL SIGNAGE MAGAZINE disinfect like a conventional formulation but dry to form an almost invisible polymer layer. This retains the disinfectant which can then destroy pathogens that are deposited on the surface, offering ongoing protection for up to 24 hours. Efficacy is demonstrated by the BSI PAS 2424 Residual Antimicrobial Efficacy or the even more stringent EPA RSS tests. Products that pass these tests in ‘dirty conditions’ can be used as a cleaner-disinfectant and there is no need – unlike with many alternatives - to clean the surface before it is applied. Protecting customers and staff through a combination of hand hygiene and kiosk/ touchscreen disinfection need not be difficult. Cleaning suppliers will be able to advise on the products from their ranges that offer the most practical and effective solution for a customer’s specific requirements. They will also be able to provide evidence to back up their claims for the effectiveness, cost-in-use and sustainability benefits of their products to help customers make their decision. Surface disinfectants all work by removing or destroying pathogens, but any surface can be contaminated again right away. MOVERS AND SHAKERS 34KIOSK AND DIGITAL SIGNAGE MAGAZINE MOVERS AND SHAKERS A round up of promotions, structural changes and new recruits across the kiosk and digital signage industry INDUSTRY VETERAN ROSS BURLING RE-JOINS ABSEN DIRECTOR’S 15 YEARS AT INNOVATIVE TECHNOLOGY Ross Burling, a leading authority on the LED display solutions sector, has returned to Absen to fill in the newly created role of Industry Development Director for OOH and sports. Burling – whose industry experience includes more than 20 years in the LED market – had previously served as the company’s Business Development Manager for the UK, Republic of Ireland and Nordics. In his new role, Burling will be an integral member of Absen’s Global Cooperation Department (GCD), a group of international specialists tasked with building awareness of and delivering Absen solutions in key vertical markets. “The opportunity to be part of the GCD team in a new European role was too good to miss. With my previous knowledge and experience of working for the leading global LED vendor that is Absen, I had to say yes to this role,” comments Burling, who recently worked for UK systems integrator Concept Sign & Display Group as Director of Business Development. “Absen has an industry-leading product portfolio with solutions for all recognised vertical markets, an experienced and expanding team in Europe, a strong service and support offering and tracked success in distribution, channel and direct sales.” Burling’s CV includes major LED installations in retail, leisure, corporate, transportation and stadia environments. He says he will bring his substantial expertise in the sports and out-of-home verticals to his new role at Absen, which is home to “the best products and the best people in the LED solutions industry”. As a member of Absen’s GCD team, Burling’s primary objectives will be collating market-specific information, working closely with the global key accounts team and other partners, and supporting Absen’s European regional business units to deliver the company’s LED solutions. Based in the UK, he will report to Ruben Rengel, Absen’s Senior Vice-president of Global Business Development. Innovative Technology is celebrating a key milestone for its Director of New Product Introduction, Chris Robinson. Robinson has been promoted a number of times during his 15 years at ITL as the company have expanded on a global scale. Peter Dunlop, Group Managing Director for ITL commented, “Chris became NPI Director in January 2018 having initially joined the board in 2013. He joined ITL in 2006 as a Design Engineer and has been promoted three times during his time with the company. In his current role, Chris is responsible for new product introduction, bringing products from development stage to production, and sales. Ensuring that every product we design accurately meets the needs and requirements of our customers has underpinned our success over the years - Chris is an integral part of this achievement.” Commenting on his long-standing achievement Robinson said, “I have been involved in many new product innovations over the years and was responsible for the development of the original NV200 Bank Note Validator & SMART Payout note recycler. I’ve always enjoyed engaging with many different departments in the business and now more than ever in my NPI role, this is key to ensuring a smooth transition for new product introduction. I am also responsible for Production Engineering, Test and Quality assurance and work closely with our teams in the UK and our manufacturing facility in China. As my background is design engineering, I particularly enjoy liaising with our engineers and the product development team.” Concluding, Robinson commented, “ITL is an exciting place to work, we continue to grow and evolve and have great ambition for innovative future product development. I look forward to many more successful years as we continually transform our product offerings to meet the ever-changing market demands.”KIOSK AND DIGITAL SIGNAGE magazine (KDS), is the leading technical journal for manufacturers, integrators and deployers of self-service terminals and digital signage integrators. Previously known as Kiosk Solutions, our team at KDS understands the industry’s growing demands and responded by expanding into kiosk’s complementary digital signage and wayfinding markets and rebranding accordingly. Published six times a year, KDS reaches a readership of 25,000 individuals throughout the UK and Europe, comprised of customer service directors, design engineers, project managers, CIOs, CTOs, CFOs and many more. This presents a unique opportunity to reach a qualified audience not available through any other channel. Independent KDS is an independent publication, aiming to offer an objective view of the industry. Articles may present newsworthy acts and/or opinions of named companies, but all measures are taken to ensure that articles within KDS report the objective facts without bias. Editorial We welcome contributions and submissions of news, features, thought leadership posts and interviews from companies and individuals regarding the kiosk and digital signage industry. Send your story to the editor: Laura Vallis at editor@kdseurope.com. All editorial that we receive from third parties is subject to the editor-in-chief's ultimate approval, and submission of an article is no guarantee of publication. To ensure that all articles meet the editorial policy, we reserve the right to edit the whole or part of any material selected for publication. You can find our editorial policy on our website by clicking HERE. Advertising If you would like to discuss one of our advertising or advertorial packages please contact sales@kdseurope.com.LOREM IPSUM DOLOR SIT AMET KDS Magazine is the leading technical journal for manufacturers, integrators and deployers of self service terminals and digital signage. Published on a bi-monthly basis, KDS features news, articles and features from industry leading bodies, and the very latest information on the innovative technology used in our exciting industry. Past issues can be found on our website: www.kdseurope.com, along with news, features and information on events throughout the year. 2022’s media pack can also be accessed on the website HERE www.kdseurope.com | sales@kdseurope.com | editor@kdseurope.comNext >