Desigual teams up with MishiPay to test the mobile self-checkout shopping experience in physical stores

Desigual has announced it is deploying MishiPay in stores in Barcelona and Madrid. MishiPay is a mobile self-checkout technology for shopping in physical shops and transferring the immediacy of the online experience to the real world. The technology enables shoppers to scan the barcode of products and pay via their mobile phone, eliminating the need to visit a checkout.

Consumers are increasingly digital and, according to 2020 data, more than half of online sales on desigual.com are made via mobile or tablet and 75% of traffic comes from a mobile device. For those consumers who prioritise speed and privacy during the checkout process, this new technology enables a contactless shopping experience complete with secure, convenient payment methods.

Javier Fernández, head of Desigual’s Technological Innovation area, explains, “The trend in this type of solution is to offer new payment options and facilitate shopping in a different way, frictionless and with greater autonomy, also in physical establishments. We want to respond to the needs of all types of consumers, regardless of the channel in which they shop, which is why we are committed to looking to the future and offering our customers an innovative omnichannel shopping experience, 100% Desigual. This new solution is being tested in five stores in Madrid and Barcelona. Customers can download the application or access the web app once they are in the shop and move freely by scanning the barcodes of the garments they select.”

Mustafa Khanwala, founder and CEO of MishiPay, said, “We are proud to be launching our technology with Desigual, a brand that constantly innovates and seeks new ways to delight their shoppers. We are excited to see the impact our technology can have in transforming the in-store experience for Desigual’s shoppers whilst simultaneously enabling increased operational efficiency”.

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