EDITOR’S NOTE
Hello and welcome to the latest issue of KDS Europe. As we start to navigate what it’s like to be in and out of workplaces again, the rules and norms around how and when we use digital signage have changed, along with how we track and measure staff satisfaction.
Digital signage is a great tool in this. In this issue we look at how it can be used effectively to measure and encourage employee engagement as well as some of the caveats. We also tackle the issue of good after-sales training for service staff and look ahead to the future of touchless technology. We’re always keen to hear about what’s going on in our industry (however left-field) so if you’d like to contribute a feature article or news story, please get in touch.
Our next issue’s editorial deadline for submissions is 12 June. If you think our readership would be interested in reading about your opinion, industry challenge or thought process, please send it to me on editor@kdseurope.com.
Hazel Davis
Editor
THE FEATURES INCLUDE:
Page 12 – THE FUTURE OF TOUCHLESS TECHNOLOGY
The full potential of going hands-free – Josh Bunce, founder and CEO of the iuf Group
Page 16 – ROBUST, RELIABLE TOUCH SOLUTIONS FOR IN-VEHICLE APPLICATIONS
How to withstand all environments – Justin Coleman, Display Business Manager at Review Display Systems
Page 19 – HOW TO USE DIGITAL SIGNAGE TO BUILD EMPLOYEE ENGAGEMENT
Keeping your workforce motivated – Taj Ghere, managing director, UK region at Kinly
Page 22 – THE IMPORTANCE OF ADDING DIGITAL RESOURCES TO EFFECTIVE SALES TRAINING
Why digital aftersales matters – Christian Mark, CEO and co-founder at Tjekvik