Latest KDS Magazine

EDITOR’S NOTE:

THE FEATURES INCLUDE:

Our contributors to this issue have been getting their heads around the future. What we should be looking at and how much dystopian, science fiction novels and movies have influenced our technological perception of what could, and what shouldn’t be done!

Dayle Guy of Epson (UK) Ltd considers the opportunities made possible for SMEs by affordable robotic solutions, while Bob Kronman of Kronman Associates asks what do people really want and need from the digital industry in order to make life better, easier and more comfortable. 

John Wordingham from Qmatic looks at smart appointment scheduling systems and how to collect data from each touchpoint in the customer journey. He explains what data to collect and how to use it for the organisation’s continuous improvement.

The smart queue is just one digital transformation method to ease both the consumer and the organisation/retailer’s journey. Today we have smart cities that are revolutionising the way we live, work and play. Matthew Margetts of Smarter Technologies believes that far from being just a 21st-century gimmick, there may be significant, or maybe even life-changing advantages to the implementation of smart technology in cities around the world. 

Unfortunately, the one thing that appears to be here for a while longer is Covid-19. However, in recent months, we have seen events starting to throw off their virtual mantel with people emerging from their homes to step foot inside exhibition halls for face-to-face trade events for the first time in almost two years.

While this is great news for the events industry, we are very aware that these are still baby steps. There are many people remaining appropriately hesitant in re-embracing our former face-to-face lives. Our team at Kiosk and Digital Signage have recognised this reticence and the real issue of international exhibitors and visitors potentially testing and quarantining, and have therefore decided to postpone KDS 2021. KDS 2021, previously known as Kiosk Summit, is Europe’s only dedicated event for the kiosk and digital signage industry and we want to make it an occasion you are truly proud to be involved with, enjoy networking in and where you appreciate interacting with our seminars and educational sessions. 

We are presently looking at dates and exploring the possibility of holding the event in Spring 2022. We will of course, release details as soon as we are able.

Enjoy the read!

Laura Vallis
Editor
Kiosk and Digital Signage Magazine

EDITOR’S NOTE

NEWS

A round up of some of the latest kiosk and digital signage news to hit the editor’s inbox.

FIVE MISCONCEPTIONS AROUND AUTOMATED LABEL PRINTING

When you think of robotics in the workplace what image springs to mind? Dayle Guy, Business Development Manager, Epson (UK) Ltd looks at the opportunities made possible for small-to-medium sized enterprises (SMEs) by affordable robotic solutions and label printers.

NEW FRONTIERS FOR DIGITAL DISPLAYS

Science fiction has foreseen many of today’s technical marvels, from robots to self-driving cars and global positioning means it’s hard to get lost anywhere on the plane. Bob Kronman of Kronman Associates looks at the speed that digital technology is developing. Should we be asking “what do we really want and need” to make life better?

SMART APPOINTMENTS

With a smart appointment scheduling system, you can collect data from each touchpoint in the customer journey and process it to get insights for continuous improvement. John Wordingham, Qmatic, explains which data to collect and how to improve your organisation with insights from the customer journey.

MEET THE TECHNOLOGY BUILDING THE SMART CITIES OF THE FUTURE

Today’s smart cities are transforming the way we live, work and play. Matthew Margetts, Director of Sales and Marketing, Smarter Technologies believes that far from being just a 21st-century gimmick, there are significant—even life-changing—advantages to the implementation of smart technology in cities around the world.

MOVERS AND SHAKERS

Promotions, structural changes and new recruits across the kiosk and digital signage industry.

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