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EDITOR’S NOTE:

SEASON OF GOOD TIMES

It may feel like Summer is still hanging on and the children have only just gone back to school, but in the retail world Hallowe’en, Black Friday, Cyber Monday and (I’m really sorry to bring this to your attention) Christmas are just around the corner!

This quarter is the most important for the retail and hospitality sector. It is also the time that we start to look at ways of easing the customer experience to ensure that the time waiting to be served is reduced (or at least enjoyable) so they will return in quieter times.

In this issue we look at the festive peak and why it is imperative for retailers to push the boundaries of innovation with their technology adoption in order to prosper. We also discuss how an enhanced hotel guest experience can be managed using android TV management and how it can pay dividends not just for the guest, but for the hospitality team.

Of course, we are still reeling from a post-pandemic world and many of us remain apprehensive about the prospect of autumn and winter with yet another new variant pushing itself into our day-to-day lives.

With that in mind, we explore how analytics projects that deliver rapid business insights are urgently required to rebuild trust. We also examine whether webchats and virtual meetings will continue their growth in a post-pandemic world and consider how BYOD options can empower employees, improving morale while increasing productivity. 

In addition to our feature articles, we have our regular round-up of the latest kiosk and digital signage news and our Movers and Shakers section details the promotions, organisational changes and new recruits across our industry.

Do you have news to share? Would you like to see your feature in the next issue of Kiosk and Digital Signage magazine? Why not start by getting in touch with me via editor@kdseurope.com?

I look forward to hearing from you.

Laura Vallis
Editor
KDS Europe

THE FEATURES INCLUDE:

Editor’s Note

News

A round-up of some of the latest kiosk and digital signage news to hit the editor’s inbox.

How Can Retailers Leverage Technology To Prosper During the Festive Peak?

Jonathan Mauerer, VP Operations at Teamwork Commerce looks at the question – Heading into 2022’s festive season, why is it so important for retailers to push the boundaries of innovation with their technology adoption?

Android TV Management: Enhanced Guest Experience PLUS Benefits for Your Whole Team

Nadav Avni, CMO of Radix Technologies looks at Android TV management in hotels, giving an enhanced guest experience PLUS benefits for your whole team.

Bring Your Own Device Can Empower Your Employees, and Increase Productivity Too

With some communication, BYOD can improve morale and productivity for staff working from home, argues Sam Roberts, Sector Director at mpro5.

Business Intelligence to Support a Post-Pandemic Mindset

Peter Ruffley, CEO of Zizo, discusses how fast analytics projects that deliver rapid business insight are now urgently required to rebuild trust – and not just in data.

Webchats: Will Growth Continue in a Post-Pandemic World?

Janine Hunt, Client Partnership Director at Kura explores the subject – Webchats: Will Growth Continue in a Post-Pandemic World?

Movers and Shakers

Promotions, organisational changes and new recruits across the kiosk and digital signage industry.

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