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Happy New Year (if we’re still saying that – it’ll be Christmas again before we know it). 

We bring you the good, but not unexpected, news that there’s increased demand for self-service solutions, with applications in retail and healthcare and advances in touchscreen technology as the main drivers. 

This is partly down to changes in customer expectation and, of course, advances in AI and cloud technology. In this issue we look at some of these most exciting developments, including motorbike screens and the data harvesting opportunities presented by kiosks. In the words of one of our contributors, “Kiosks do what they are told and remember everything.” The possibilities are endless. 

Enjoy this issue and, as ever, please do get in touch with feature ideas and news for forthcoming editions. 

Hazel Davis


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