KDS 2021

ABOUT KDS 2021

KDS 2021, previously known as Kiosk Summit, is Europe’s only dedicated event for the kiosk and digital signage industry. KDS 2021 understands the industry’s growing demands and has responded by expanding into kiosk’s complementary digital signage and wayfinding markets.

While 2020 was extremely difficult for the live events sector, the UK’s plan to exit lockdown offers us the potential to stage KDS 2021 towards the end of this year. We are presently working with the venue and their health and safety teams and will announce the next steps as soon as we are able.

KDS 2021 is for suppliers, buyers, sellers, organisations and individuals who utilise self-serve technology to interact with clients and streamline customer journeys. You can broaden your knowledge with our informative seminars that feature the self-service and digital signage industry’s most respected thought leaders. These seminars deliver education and experience that enable you to develop your business using successful strategies.

The event offers a prime forum for networking. KDS 2021 is an ideal event for meeting and encouraging conversations that will truly help you make the most of your business going forward.

Watch this space for further details!

STAY AHEAD
OF THE CURVE

See what’s new in the industry and stay up to date with latest innovations

STRENGTHEN
RELATIONSHIPS

Catch up with your current suppliers and meet new ones, all in a single day

DRIVE SALES
FORWARD

Establish high quality leads and meet potential buyers face-to-face

DEVELOP YOUR
BUSINESS

Find ways of saving money and developing your business in a rapidly growing industry

DISCOVER NEW
PRODUCTS

Witness the launch of new products and services directly to the market

MAKE NEW
CONTACTS

Find new business partners and network with your customers and other exhibitors

WHY EXHIBIT / SPONSOR?

KDS 2021 is a fantastic opportunity for integrators and manufacturers of self-service technology and digital signage to reach those involved in its deployment and management. KDS 2021 is the destination where markets and people come together to collaborate, learn and do business.

Attracting decision-makers from around the industry, KDS 2021 is the most effective event for you to launch your products and services to a targeted audience and present your technical, technological and resource capability. KDS 2021 brings together the core sectors that make up the global kiosk and digital signage industry, including: kiosk, self-service, EPOS, digital signage and wayfinding serving retail, hospitality, public and corporate buildings, transport, venues and more.

We offer unparalleled opportunities to help you meet and generate new business leads with key decision makers with real projects from across the kiosk and digital signage market. We can also offer you a range of sponsorship and partnership packages to help maximise your brand awareness and reinforce your brand and market position. Our experienced sales teams can assist you in finding a solution that meets your core objectives and your marketing budget. Please note that exhibition space at KDS 2021 is available on a strictly first come first served basis and stands sell fast.

KIOSK & SELF SERVICE

From self-service touch screen check-outs at banks or supermarkets, information points at tourist attractions, or check-in kiosks in airports or events.

DIGITAL SIGNAGE

Found in public spaces, transport hubs, museums, stadiums, shops, hotels and restaurants, digital signage displays a variety of media and information.

EPOS

Electronic Point of Sale system used in shops, restaurants and other retail outlets, enabling customers to pay for goods or services,improving business performance.

WAYFINDING

Effective wayfinding systems to enhance the user’s understanding and experience of the space contributing to a sense of well-being, safety, and security.

WHO ATTENDS KDS 2021

Our attendees and delegates are buyers, suppliers, integrators, architects and AV professionals. They work in a wide variety of industries including tourism, retail outlets, FMCG operations.

Our target visitors include those from airports, museums, cinemas, bars, shopping malls, parks, exhibition centres, hotels and other venues that require wayfinding or self serve kiosks. Buyers and collaborators from the UK and Europe are invited to attend the event.

KDS 2020 puts you face-to-face with an audience of key decision-makers and buyers in search of new partners and suppliers. Meet senior stakeholders from across the kiosk and digital signage industry including fintechs, banks, retailers, kiosk operators, startups, consultants, government officials and industry regulators.

44% SENIOR MANAGEMENT ROLES

CEOs, CTOs, FEOs, MDs and Founders
Retail, Sales and Marketing Directors
Heads of Business Development
Heads of Digital Self Service
Heads of Procurement
Heads of Operations
Retail Business Consultants
Research Consultants

41% MID-MANAGEMENT ROLES

Commercial, Digital Marketing and E-commerce Managers
Business Development Managers
Project and Account Managers
Software Managers
Procurement Managers
Sale Managers
Helpdesk Managers
Research Associates

10% ENGINEER ROLES

Software Engineers
Workshop Engineers

5% DESIGN ROLES

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PAST EXHIBITORS & SPONSORS

PAST EXHIBITOR TESTIMONIALS

EXHIBITOR PACKAGES

EXHIBITOR
Package
SILVER
Package
EVENT PRESENCE
Exhibitor stand with electricity and WiFi access
PRINT ADVERTISING
Company profile in printed event show guide
ONLINE MARKETING
Online directory listing on website
Logo on pre-event promotion on the website, email and social media
SPONSOR
Package
GOLD
Package
EVENT PRESENCE
Exhibitor stand with electricity and WiFi access
Speaker/panel member opportunity
PRINT ADVERTISING
Company profile in printed event show guide
Single page advert in printed event show guide
Logo on floor plan in printed event show guide
ONLINE MARKETING
Online directory listing on website
Logo on pre-event promotion on the website, email and social media
HEADLINE SPONSOR
Package
PLATINUM
Package
EVENT PRESENCE
Exhibitor stand with electricity and WiFi access
Speaker/panel member opportunity
Logo on in-hall floor plan signage and show guide
Logo on in-hall digital screens
PRINT ADVERTISING
Company profile in printed event show guide
Double page advert in printed event show guide
Logo on floor plan in printed event show guide
ONLINE MARKETING
Enhanced online directory listing on website, email and social media including promotion through video, press releases, whitepapers, online presentations and case studies.
Logo on pre-event promotion on the website, email and social media
Logo in online speaker programme
Logo in prime position on website homepage

BECOME AN EXHIBITOR OR SPONSOR

Exhibitor stands

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    ABOUT SPEAKING

    KDS 2021 will have a whole day of informative and engaging seminars on the key themes impacting the kiosk and digital signage market. These will be delivered by industry experts.

    2021’s agenda has been extended to include the digital signage community. With this addition we are able to offer exhibitors and attendees a comprehensive picture of the customer engagement digital landscape faced by a wide range of verticals including kiosk, self-service, EPOS, digital signage, wayfinding serving retail, food service, public and corporate buildings, transport, venues and more.

    The previous show featured five expert speakers sharing their insights on the most pressing topics and challenges facing the industry. Keep an eye out for the 2021 conference programme and speakers which are constantly being updated.

    Speaking at KDS 2021

    PAST SPEAKERS

    Graeme Derby, Pyramid Computer GmbH

    GRAEME DERBY

    DIRECTOR AT PYRAMID COMPUTER GMBH

    THREE GOLDEN RULES FOR ANY KIOSK DEPLOYMENT

    In the presentation we will identify the ‘Three Golden Rules for any Kiosk Deployment’ and then outline the practical issues to be considered. Finally, It will highlight some examples of good practice and show a couple of poor deployments which gave kiosk development a bad name. WATCH SEMINAR VIDEO

    Hans-Peter Nüdling, Chief Strategy Officer at Posiflex Group

    HANS-PETER NÜDLING

    CHIEF STRATEGY OFFICER AT POSIFLEX GROUP

    EMPOWERING THE SELF-SERVICE ECOSYSTEM

    As more organisations take advantage of self-service kiosks as part of a broader digital and customer experience (CX) strategy, the orchestration of this strategy is becoming a significant business challenge. Connecting and monitoring multiple devices, including kiosks, across a digital ecosystem requires integration. Enabling AI-capabilities within this ecosystem for CX enhancement adds another layer of complexity. A full solution stack that integrates the application layer with the digital ecosystem and IoT remote monitoring can help solve this challenge and empower organizations with greater efficiencies and stronger performance.

    Dr. Bernard Parsons MBE, CEO at Becrypt

    DR BERNARD PARSONS MBE

    CHIEF EXECUTIVE OFFICER AT BECRYPT

    SECURING DIGITAL TRANSFORMATION. TRENDS – CHALLENGES – INNOVATION

    Interactive kiosks have become an everyday part of our lives from self-service transactional POS systems through to information points, ticketing systems and biometric stations. Ongoing software innovation is vital in an age that continues to demand additional requirements from enhanced security for resilience and compliance, improved customer experience and more efficient solution manageability.

    Peter Thompson, Director at HOLDERS

    PETER THOMPSON

    DIRECTOR AT IMAGEHOLDERS

    THE SELF-SERVICE REVOLUTION. WHY KIOSKS ARE ONLY PART OF THE SOLUTION

    Self-service technology is on the rise everywhere, driven by the machine/human interface. Multiple vertical markets are harnessing this revolution to deliver better customer service and drive revenue. But kiosks are only part of the solution!

    Neil Farr, Acquire Digital

    NEIL FARR

    DIRECTOR AT ACQUIRE DIGITAL

    FINDING YOUR WAY THROUGH INTERACTIVITY – USING DIGITAL WAYFINDING SOLUTIONS TO ENHANCE YOUR CLIENT EXPERIENCES.

    With the increasing interest in digital interaction, wayfinding has become a hot topic for use in retail spaces, smart city, hospital and travel locations. Learn how the technology can be used beyond the kiosk, and how the kiosk itself can be used to generate revenue in unexpected ways. Acquire Digital’s rollouts of their wayfinder solution has given them interesting insights into the technologies, pitfalls, and unique requirements of a successful digital wayfinding solution.

    Lynne Colgan, Store Transformation Consulting at NCR

    LYNNE COLGAN

    RETAIL BUSINESS CONSULTANT AT NCR

    FRICTIONLESS COMMERCE: WINNING IN THE AGE OF NOW

    We are moving ever faster forward towards a retail revolution that is combining physical stores with the digital world.  How do we replace today’s high cost tactical experience with a fully flexible checkout? How do retailers continue on their Store Transformation journey towards a future of convenient checkout options to match shoppers’ needs and desires?  I will explore some examples of how the revolution is enabled and how we can remove some of our current roadblocks with solutions that move us towards a better customer experience.

    Dean Ward, Founder & CTO at Evoke

    DEAN WARD

    FOUNDER/CTO AT EVOKE

    THE NEW RETAIL LANDSCAPE – THE CHALLENGES AND OPPORTUNITIES OF DELIVERING EXCELLENCE AND CUTTING THROUGH THE HYPE.

    Exploring the opportunities businesses face when integrating interactive digital systems, maximising their return on investment and avoiding the common pitfalls. WATCH SEMINAR VIDEO

    Dr. Farhaan Mohideen, Intel Corporation

    DR. FARHAAN MOHIDEEN

    STRATEGIC PRODUCT PLANNER AT INTEL CORPORATION

    CITY ENGAGEMENT WITH PUBLIC KIOSKS

    The influx of people to cities are increasing demands on infrastructure and security at levels previously unseen. Major cities across the world are looking to increase their efficiency and provide an environment that is welcoming, with public services accessible with ease and private businesses being promoted, ensuring the public a safer and more pleasurable experience. Public Kiosks are starting to appear in city streets and there is a growing number of services being deployed to make the public interaction with the city more efficient.

    Intel and their partners are working towards providing solutions to smart cities. One such solution is the varied services that can be deployed on public kiosks, which could include surveillance, wayfinding, environmental sensing and many more. The session showcases how Intel is working with their partner LG MRI to bring such solutions to life through the Intel® IoT Market Ready Solutions Program.

    David Spratt, Head of Business Systems Sales at Epson Europe

    DAVID SPRATT

    HEAD OF BUSINESS SYSTEMS SALES AT EPSON EUROPE

    MAXIMISING USER EXPERIENCE FOR CUSTOMERS AND SERVICE PROVIDERS

    With the increasing preference for millennials to self-serve, the proliferation of kiosks offers opportunities to drive efficiencies at the point of service or transaction. David will explore how the kiosk itself can also be enhanced to provide the best user experience for both the customer and the service provider.

    Kris Bartel, Vice President at Zivelo

    KRIS BARTEL

    VICE PRESIDENT AT ZIVELO

    THE SELF-AWARE ENVIRONMENT: A HISTORY OF HOW RESTAURANTS, STORES, HOTELS, AND SPACES HAVE INTEGRATED DIGITAL INTO THEIR EXPERIENCES AND WHERE IT’S HEADED

    Taking the most important aspects from the early days of Retail Innovation at eBay and deployments of self-order kiosks at one of the world’s largest QSR’s, Kris Bartel will share key insights into understanding how to deploy public computing as well as the history and predictions for Artificial Intelligence.  Come and learn about key tactical steps you can take today to start your journey to a beautiful customer experience in the future.

    Adrian Thompson, CEO at imageHOLDERS

    ADRIAN THOMPSON

    CEO AT IMAGEHOLDERS

    RE-EMPOWERING STAFF

    With every new wave of technology, there is a perceived fear of machines taking away jobs. But kiosks can re-empower staff and provide them more opportunities to provide an exceptional customer journey. Adrian Thompson discusses how kiosks aren’t just for customers, but for staff too. WATCH SEMINAR VIDEO

    BECOME OR SUGGEST A SPEAKER

    We are currently accepting speaking proposals for KDS 2021.

    Speaking sessions can cover technical expertise, products, services, market insights and research, case studies and innovative solutions, or expert opinions on key and emerging issues facing the industry today. Would you be willing to share your knowledge, products, services, or market insights with our highly engaged audience? Or do you know someone that could?

    Speaking opportunities are also available to KDS sponsors.

    CONTACT US

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      We are currently accepting suggestions for topics for KDS 2021.

      Do you have industry-centric questions for which you would like answers or solutions? Can you suggest a subject for a panel discussion? Is there a business leader or technical expert you are keen to hear from?

      Why not put forward your stories and insights, technical know-how and opinions that challenge the status quo?

      CONTACT US

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        LOCATION & TRANSPORT

        DRIVING

        The Business Design Centre is located outside the congestion charge zone on the A1. SatNav Postcode: N1 0PW

        PUBLIC TRANSPORT

        The nearest tube station Angel (Northern line) is a five minute walk away, allowing travel to Central London within minutes. Just a little further in the opposite direction is Highbury and Islington, with underground and overground connections.

        There are many bus stops near the venue which cover several routes in and around London.  Visit the journey planner at the Transport For London to plan your trip.

        CYCLING AND CYCLE STORAGE

        There are several Santander Cycle Hire stations located in Islington should you wish to rent one Book Now. If you have your own bike, free secure cycle storage can be provided in the onsite car park.

        FROM OUTSIDE THE UK

        Getting to the venue from outside the UK is an easy and stress free option, with Gatwick and Heathrow and Stansted being the closest London airports. Accessing the Business Design Centre from the airport can be done through the express train service from Gatwick, Heathrow and Stansted that run regularly throughout the day into Central London.

        PARKING

        • Upper Street Car Park
        • Located next to the Business Design Centre and Hilton Hotel
        • With 250 spaces all undercover
        • Facilities for disabled and electric vehicle charging
        • Open 24/7 with full CCTV and on site security
        • Free bicycle parking
        • Maximum height 1.9m
        • Pre-bookable (booking fee applies)

        ACCOMMODATION

        If you are looking to book a London hotel, we have put together a unique HotelMap with our friends at HotelMap.com. This map actually connects to each hotel’s reservation system, showing you live availability to ensure that you always get the best special offer deals. The prices shown on HotelMap are per room and you will always pay the hotel directly, usually on check-out.

        FREQUENTLY ASKED QUESTIONS

        COVID-19 UPDATE

        What are the show dates and opening hours?

        To be confirmed

        Does it cost for me to register as a visitor for the show?

        It is free to attend, subject to our terms and conditions.

        Will I be able to print off my visitor badge at the venue?

        We have a reception desk at the front of the show where we will print off your badge at the venue.

        Will I be able to print off my visitor badge at the venue?

        We have a reception desk at the front of the show where we will print off your badge at the venue.

        Is the Conference Programme free to attend?

        All the sessions are free to attend. We advise that you arrive at least 10 minutes before the session is due to begin, to ensure that you get a seat in the theatres.

        Will there be Wi-Fi inside the exhibition halls?

        The exhibition hall is Wi-Fi enabled.

        How do I find my way around the exhibition?

        Show guides are available at reception upon entering the show and will include information on all exhibitors and the seminars / pannels / workshops that are running on the day.

        Is there a cloakroom at the show where I can leave my bag?

        Yes, we will be providing a cloakroom at the show for you to store your belongings and this will be located opposite the reception desk at the entrance to the show.

        How do I get to the Business Design Centre?

        For everything you need to know about the venue, as well as accommodation and travel requirements please see the location section, we recommend using the London Underground system to Angel tube station, which is 5 minutes walk from the venue.

        What are the show dates and opening hours?

        To be confirmed

        How do I book a stand?

        Please get in contact with us via our exhibitor contact form. We will then get back to you as soon as possible to talk through some options for you to maximise your ROI from exhibiting at the show.

        How do I register my staff for the exhibition?

        You will be sent a link to register your staff for exhibitor passes along with your exhibitor manual.

        How do I access information about the show?

        The Exhibitor manual will be emailed to you in advance of the event and will include information on stands and the facilities available to exhibitors.

        When can I enter the exhibition hall?

        Setup is available the evening before the show and prior to the show opening, times and access information will be in the exhibitor manual.

        Is there Wi-Fi inside the hall?

        Yes, but it is highly recommended that you order an upgraded private internet connection for your stand via the Exhibitor Manual, as the Wi-Fi is public and only strong enough to send and receive emails. Alternatively we recommend that any demo units be configured to operate offline prior to arrival at the show.

        Our absolute priority is to safeguard the health and welfare of our exhibitors, sponsors, attendees, staff and suppliers. We continuously monitor the latest public health and government advice and respond accordingly.

        We would like to thank our customers and communities for the positive feedback and support they have shown for this event. Should we need to reschedule KDS 2020, we aim to provide our registrants and exhibitors with as much notice as possible.

        For the most up to date UK Government advice please visit gov.uk/coronavirus.

        Note that if you are planning on travelling to the event from outside of the UK please also ensure you comply with the rules relating to movement within your country of origin.

        Event Terms & Conditions          |          Admission Policy

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