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Remote ordering applications and device management with StarPrinter.Online

Remote ordering applications and device management with StarPrinter.Online



Without a doubt, the rise in online ordering across multiple channels is resulting in greater demand for self-service kiosks for retail applications, such as Click and Collect and store returns, as well as collection and delivery of food and beverages. In order to meet this demand, a printer that is equipped for remote printing of orders, tickets and labels directly from a web server to connected printers located in the restaurant or store is a key requirement. Even more so if the printer can be remotely managed from any location.

Easy to install and maintain, the packaged printer with a range of connectivity options can be the ideal solution for internet-connected services. Choosing a printer with a variety of interface options, including innovative cloud technologies, enhances the kiosk’s printing capability. This is important as the type of interface and the ports the printer has will dictate how the printer communicates. Given the range of connectivity options that can enhance both the versatility and functionality of a kiosk, the printer has a pivotal role to play.

Star has witnessed strong demand for cloud technologies. With Star CloudPRNT™ available across a range of Star thermal receipt and label printers as well as matrix kitchen printers, Star provides the largest range of multi-platform remote cloud receipt and online ordering printers available today. 

The technology benefits retail and hospitality by enabling customer orders to be sent directly to the printer from an online ordering service or app, eliminating the need for an additional tablet in the store or restaurant. Moreover, Star CloudPRNT-enabled printers are able to receive orders from multiple channels including POS, tablet, LAN and cloud which results in an efficient ordering and transaction process for any business.

For locations that prefer a fully managed CloudPRNT service, Star has introduced StarPrinter.Online, a dedicated service for businesses to manage the printer estate with minimal setup time and cost as well as near-zero integration.  This allows printing directly from an ordering website through the REST API or directly from the page with JavaScript, or even via email; order emails can be forwarded directly to the chef’s printer for preparation.

The ordering service can not only communicate directly with the printer to create print jobs, but also receive the status of the printer estate. An online dashboard provides a complete overview of all devices and activity with webhook-based notification of device status changes, barcode scans, new print job results, device connections to a group, etc. By receiving such notifications in a timely manner, kiosks can continue operating effectively even in the most remote of environments, minimising site visits and potentially expensive call-outs.  Additional printers and peripherals can simply be added without the need for server upgrades.

For more information, visit or call +44 (0) 1494 471111

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