SES-imagotag has announced the opening of the UK’s first VUSION 360 store. Using SES-imagotag’s full VUSION Retail IoT Cloud platform, the store benefits from a unique portfolio of retail applications to improve its daily operations – enhancing shopper satisfaction through a 360° view on all store activities and delivering valuable data and feedback on actions in store.
Despite the ongoing cost of living crisis, owners of the store were still seeing a demand for quality, local produce and an offering that met ethical standards. The challenge for Kavanagh’s of Belsize was being able to provide this while operating efficiently and sustainably and innovating with agility.
Since deploying SES-imagotag’s VUSION platform, the store has benefited from optimal inventory management, maintained accurate pricing and promotions, seamlessly executed in-store marketing campaigns, and boosted in-store shopper connectivity.
Automated price and promotion execution, as well as real-time visibility into what is on shelves, helps drive sales on the items that matter, and prioritises replenishment for high value and margin products. This enables the store to use at least 10 hours a week that would normally be spent changing paper tickets, automate shelf monitoring and alerting, saving up to two hours per day not having to do manual gap scansachieve 2% higher on-shelf availability than seen with manual approaches, generating better customer NPS; and deliver at least 2% higher sales due to better availability, clear customer information and timely executed campaigns.
There’s also reduced waste, increased productivity, and an improved operating margin through automating daily operations, delivering messages at the shelf, and utilising AI-driven analytics.
Over the coming weeks, Kavanagh Group and SES- imagotag will be working together to introduce further rich product information at the shelf, such as sustainability ratings, as well as enhanced digital media solutions to attract and convert shoppers to offers in store. “Retailers are under immense pressure to increase revenue and reduce operational costs, all while generating a better customer experience. In a bid to achieve this, they are operating numerous different processes to ensure their stores run smoothly,” said David Morgan, VP Customer Value Propositions, SES-imagotag.