Excellent customer service is essential to any business. Delivering outstanding experiences increases customer loyalty, while poor service can rob you of valuable business. Technology has revolutionised how we deliver, measure and improve customer service. Kura covers four ways technology can help you enhance your customer experience.
Melanie Collins
15 Jun: New WiFi 6 Wall-Plate Access Point Features Powerful Multicasting Technology for Hospitality
The new EnGenius ECW215 Wi-Fi 6 wall-mount, in-room AP uses the latest smart casting tech for guests, tenants, and students who want to cast entertainment in multi-tenant environments.
Innovative Technology has announced that Andy Bassam, one of their established customer support personnel based at their UK head office, is celebrating 10 years of service with the company.
VITEC was presented with a 2022 Technology & Engineering Emmy Award at the 73rd annual Technology & Engineering Emmy Awards ceremony held in Las Vegas in partnership with the National Association of Broadcasters (NAB), coinciding with the NAB 2022 media and technology convention.
With a total 43,691 unique attendees from 151 countries, making 90,372 visits to the show floor, ISE 2022 finally arrived at the Fira de Barcelona, Gran Vía.
nsign.tv participated at ISE 2022 at Fira de Barcelona Gran Víawhere it showcased the new functionalities and improved usability of its digital signage platform and the positive impact the technology can have on businesses.
Zytronic has announced an ultra-secure version of its rugged, customised touch screens that supports PIN entry applications, available via its development partner, Cryptera.
EDITED has announced that Doug Kofoid has joined the company as its new CEO. Kofoid’s experience leading high-growth B2B SaaS companies and AI-driven solutions will be integral as EDITED continues to scale.
Digital out-of-home (DOOH) media has been part of the makeup of modern cities for some time, contributing to the exhilaration and convenience of metropolitan life. Now it’s also helping to tackle the pressing problems of air pollution and rising urban temperatures, thanks to an innovation in clean air generation from Germany powered by BrightSign media players.
Denis Kondopoulos – Senior Technical Project Manager – Naxtech.com looks at the intelligent POS printer. What’s all the fuss about, and do you really need to buy one?