KDS Feature

29 Jun: Getting the Data Lifecycle Right to Accelerate Digital Transformation Strategies

Accelerated by Covid-19, businesses have started to become more data-driven and embrace digital transformation strategies. However, the failure to understand data, what a business has, and what a business needs, is compromising many digital transformation plans, and leading businesses to waste years on projects that ultimately, will never deliver. Peter Ruffley, CEO, Zizo, emphasises the importance of the ‘get started, learn fast’ model.

15 Jun: The Future is Now: Four Ways Technology is Enhancing Customer Service

Excellent customer service is essential to any business. Delivering outstanding experiences increases customer loyalty, while poor service can rob you of valuable business. Technology has revolutionised how we deliver, measure and improve customer service. Kura covers four ways technology can help you enhance your customer experience.