Kiosk and Digital Signage (formerly Kiosk Solutions) is the leading technical resource for manufacturers, integrators, and deployers of self-service terminals and digital signage solutions. Discover industry news, insight and information for the kiosk, ePOS, wayfinding and DOOH markets.

LATEST NEWS

LATEST FEATURES

Accelerated by Covid-19, businesses have started to become more data-driven and embrace digital transformation strategies. However, the failure to understand data, what a business has, and what a business needs, is compromising many digital transformation plans, and leading businesses to waste years on projects that ultimately, will never deliver. Peter Ruffley, CEO, Zizo, emphasises the importance of the ‘get started, learn fast’ model.

Nadav Avni, Chief Marketing Officer at Radix Technologies takes a look at how Android TV is becoming the smart choice for many Smart TV users. Making sure these devices run smoothly requires a reliable remote device management app.

Excellent customer service is essential to any business. Delivering outstanding experiences increases customer loyalty, while poor service can rob you of valuable business. Technology has revolutionised how we deliver, measure and improve customer service. Kura covers four ways technology can help you enhance your customer experience.

EDITOR’S NOTE:

THE FEATURES INCLUDE:

The winter solstice is a strange time for us in the Northern hemisphere. Firstly it starts to get dark, then we put lots of sparkly lights in our home (and sometimes outside), then, just past the longest night and the shortest day, there’s a period where we can start to think about the future. Having the time to work out what that means for our personal life and our families and how to improve our health and lifestyle going forward is invaluable. However, most of us also look at our business lives – what innovative technology can be implemented and integrated to increase revenue, and how to enhance our customer journey, to entice our customers back to our businesses.

This issue of Kiosk and Digital Signage magazine has a variety of feature articles investigating the technology available tomorrow that may help the business holder of today.

Simon Blackwell at TelcoSwitch believes it’s vital that the channels of communication that consumers have access to are properly integrated and synchronised with one another. We review the options available that enable businesses to improve the customer’s experience.

Educational technology device management can be a challenge if not sufficiently prepared. Nadav Avni at Radix Technologies examines mobile device management for interactive touchscreens and other solutions developed with these concerns in mind.

Paul McHugh at Cradlepoint looks at upgrading the post-pandemic restaurant experience through wireless WANs. We discuss some of the options based on offering engaging experiences and streamlining operations to entice customers back through the door.

Poor cybersecurity has been identified as the most pressing threat to businesses today. Barry O’Donnell at TSG challenges the top cybersecurity myths compromising data. 

Touchscreen and kiosk hygiene and disinfection have been at the forefront of the self-serve industry’s minds for some time now and show no sign of dissipating. Donna Mitchell at Diversey, UK & Ireland looks at why using the right disinfectants for the display is key to reducing the risk of infection when using self-service touchscreens and kiosks. 

Once again we have lots of news items and product announcements across the kiosk and digital signage industry. If you’d like to contribute a feature article, contact me at editor@kdseurope.com and we can help you put something together. Our next issue’s editorial programme is due to cover transport and travel, technology trends and displays, but don’t let those subject matters restrict you – if you think our readership would be interested in reading about it then send it through.

Wishing you all a happy new year. Let’s hope 2022 is a prosperous and safe year for us all.

Laura Vallis
Editor
Kiosk and Digital Signage Magazine

EDITOR’S NOTE

NEWS

A round up of some of the latest kiosk and digital signage news to hit the editor’s inbox.

WHY ENHANCING CUSTOMER EXPERIENCE IS A VITAL PIECE OF THE JIGSAW

While it’s important to open up the channels of communication consumers have access to, Simon Blackwell, CMO at TelcoSwitch believes it’s vital that these channels are properly integrated and synchronised with one another, enabling businesses to improve the customer’s experience.

EDUCATIONAL TECHNOLOGY

Educational technology device management can be a challenge if you’re not properly prepared. Nadav Avni, Chief Marketing Officer at Radix Technologies looks at mobile device management for interactive touchscreens and other solutions developed with these concerns in mind.

SERVICE PLEASE!

Paul McHugh, Area Director UK, Cradlepoint looks at upgrading the post-pandemic restaurant experience through wireless WANs. Some options are based on offering engaging experiences to entice customers back through the door and streamlining operations.

THE FIVE CYBERSECURITY MYTHS COMPROMISING DATA

Poor cybersecurity has been identified as the most pressing threat to businesses today. Barry O’Donnell, Chief Operating Officer at TSG busts the top myths around cybersecurity. 

TOUCHSCREEN AND KIOSK HYGIENE AND DISINFECTION

Donna Mitchell, Sector Marketing Manager for Hospitality at Diversey, UK & Ireland looks at why using the right disinfectants for the screen and encouraging users to disinfect their hands is key to reducing the risk of infection when using self-service touchscreens and kiosks. 

MOVERS 
AND SHAKERS

Promotions, organisational changes and new recruits across the kiosk and digital signage industry.

KDS 2021 POSTPONED

KDS 2021 has been postponed until the new year. Recognising the complexities for international exhibitors and visitors testing and quarantining, the organisers have reluctantly decided to postpone KDS 2021 until the new year.

READ MORE

KDS 2021 is a fantastic opportunity for integrators and manufacturers of self-service technology and digital signage to reach those involved in its deployment and management. KDS 2021 is the destination where markets and people come together to collaborate, learn and do business.

Become an exhibitor

We offer unparalleled opportunities to help you meet and generate new business leads with key decision makers with real projects from across the kiosk and digital signage market. We can also offer you a range of sponsorship and partnership packages to help maximise your brand awareness and reinforce your brand and market position.

Become a speaker

We are currently accepting speaking proposals for KDS 2021. Speaking sessions can cover technical expertise, products, services, market insights and research, case studies and innovative solutions, or expert opinions on key and emerging issues facing the industry today. Would you be willing to share your knowledge, products, services, or market insights with our highly engaged audience?

Event Sponsorship
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