Kiosk and Digital Signage (formerly Kiosk Solutions) is the leading technical resource for manufacturers, integrators, and deployers of self-service terminals and digital signage solutions. Discover industry news, insight and information for the kiosk, ePOS, wayfinding and DOOH markets.

LATEST NEWS

LATEST FEATURES

Amid the panic buying and empty supermarket shelves at the start of the pandemic, local shops saw a big increase in the number of customers. Some local stores can only accept cash, and while the level of cash use differs from county to country, it is clear that despite advancing technologies driving the rise in both mobile and electronic payments, cash is still by far the most widely used form of payment globally. Marcus Tiedt, Sales & Marketing Director, Innovative Technology takes a look at how customers can still pay businesses with cash in times of crisis.

Not since 9/11 has the business world faced such an abrupt pause, followed by an uncertain future. In the case of this pandemic, how the future plays out will be dictated largely by viral spread, and our collective response to that threat. While much of the future is unknown, Jeff Hastings from BrightSign Inc ventures at some reasonable assumptions about what lies ahead for the AV industry as the world grapples with and ultimately emerges from COVID-19.

Alternative banking channels such as self-service machines have encouraged banks to reimagine traditional banking and explore alternatives that blend physical and digital experiences to provide all types of banking services 24/7. Duha Faidi, Marketing Manager at Sedco investigates the experiences involved for customers to pre-stage a banking service on their phone, finish it through a self-service kiosk or carry out day-to-day transactions inside the branch. READ MORE…

The online world has been a saviour throughout lockdown when it comes to essential and non-essential retail shopping as well as accessing essential services, not to mention enabling mass working from home. But as we gradually return to a more normal way of life, further innovation is required.
Leading kiosk providers are rising to the challenge to help facilitate the transition from lockdown to the ‘new normal’ way of life. Stefano Lai at Pyramid Computer GmbH looks at how the latest kiosk solutions can help with a safe return to work post coronavirus lockdown.

When it comes to kiosks or other self-service solutions, security is a much-discussed topic amongst manufacturers, integrators and kiosk deployers.

Self-service kiosks are currently deployed as access control systems in different shapes and sizes. They are used to prevent self-service losses in the retail sector, provide exit checks at for example parking lots or as visitor management kiosks to facilitate the check-in process at hotels or businesses. This article by Pan Oston looks at how kiosks are being deployed to enhance security systems.

Putting tech at the heart of retail recovery

Technology to highlight activity in stores isn’t something new. It’s something we have seen more and more of in UK retail outlets as they compete with online retailers for sales and rely on visual content to draw the shoppers in. Previously this may have been focused primarily on deals and aesthetics. The focus shift for many will now be to highlight effectively the actions taken to keep customers safe, the requests being made to support this effort and the justifications for both.

Josh Bunce, CEO of INURFACE Group takes a view on how retailers, big and small, must embrace technology if we are to recover from the impact of COVID-19.

MAKING WAY FOR THE MILLENIAL

Changing consumer preferences and behaviours from millenials, forecasted to have the greatest spending power by 2020, have forced the fast-casual…

This or That: Kiosk Disinfecting Options

With Coronavirus at the forefront of people’s minds, we look at one of the many challenges of kiosk disinfection in…

EVOLVE OR DIE – Digital Transformation is the Industrial Revolution of Our Age.

Read ‘Evolve or Die – Digital Transformation is the Industrial Revolution of Our Age’ in the next issue of Kiosk…

EDITOR’S NOTE:

THE FEATURES INCLUDE:

The winter solstice is a strange time for us in the Northern hemisphere. Firstly it starts to get dark, then we put lots of sparkly lights in our home (and sometimes outside), then, just past the longest night and the shortest day, there’s a period where we can start to think about the future. Having the time to work out what that means for our personal life and our families and how to improve our health and lifestyle going forward is invaluable. However, most of us also look at our business lives – what innovative technology can be implemented and integrated to increase revenue, and how to enhance our customer journey, to entice our customers back to our businesses.

This issue of Kiosk and Digital Signage magazine has a variety of feature articles investigating the technology available tomorrow that may help the business holder of today.

Simon Blackwell at TelcoSwitch believes it’s vital that the channels of communication that consumers have access to are properly integrated and synchronised with one another. We review the options available that enable businesses to improve the customer’s experience.

Educational technology device management can be a challenge if not sufficiently prepared. Nadav Avni at Radix Technologies examines mobile device management for interactive touchscreens and other solutions developed with these concerns in mind.

Paul McHugh at Cradlepoint looks at upgrading the post-pandemic restaurant experience through wireless WANs. We discuss some of the options based on offering engaging experiences and streamlining operations to entice customers back through the door.

Poor cybersecurity has been identified as the most pressing threat to businesses today. Barry O’Donnell at TSG challenges the top cybersecurity myths compromising data. 

Touchscreen and kiosk hygiene and disinfection have been at the forefront of the self-serve industry’s minds for some time now and show no sign of dissipating. Donna Mitchell at Diversey, UK & Ireland looks at why using the right disinfectants for the display is key to reducing the risk of infection when using self-service touchscreens and kiosks. 

Once again we have lots of news items and product announcements across the kiosk and digital signage industry. If you’d like to contribute a feature article, contact me at editor@kdseurope.com and we can help you put something together. Our next issue’s editorial programme is due to cover transport and travel, technology trends and displays, but don’t let those subject matters restrict you – if you think our readership would be interested in reading about it then send it through.

Wishing you all a happy new year. Let’s hope 2022 is a prosperous and safe year for us all.

Laura Vallis
Editor
Kiosk and Digital Signage Magazine

EDITOR’S NOTE

NEWS

A round up of some of the latest kiosk and digital signage news to hit the editor’s inbox.

WHY ENHANCING CUSTOMER EXPERIENCE IS A VITAL PIECE OF THE JIGSAW

While it’s important to open up the channels of communication consumers have access to, Simon Blackwell, CMO at TelcoSwitch believes it’s vital that these channels are properly integrated and synchronised with one another, enabling businesses to improve the customer’s experience.

EDUCATIONAL TECHNOLOGY

Educational technology device management can be a challenge if you’re not properly prepared. Nadav Avni, Chief Marketing Officer at Radix Technologies looks at mobile device management for interactive touchscreens and other solutions developed with these concerns in mind.

SERVICE PLEASE!

Paul McHugh, Area Director UK, Cradlepoint looks at upgrading the post-pandemic restaurant experience through wireless WANs. Some options are based on offering engaging experiences to entice customers back through the door and streamlining operations.

THE FIVE CYBERSECURITY MYTHS COMPROMISING DATA

Poor cybersecurity has been identified as the most pressing threat to businesses today. Barry O’Donnell, Chief Operating Officer at TSG busts the top myths around cybersecurity. 

TOUCHSCREEN AND KIOSK HYGIENE AND DISINFECTION

Donna Mitchell, Sector Marketing Manager for Hospitality at Diversey, UK & Ireland looks at why using the right disinfectants for the screen and encouraging users to disinfect their hands is key to reducing the risk of infection when using self-service touchscreens and kiosks. 

MOVERS 
AND SHAKERS

Promotions, organisational changes and new recruits across the kiosk and digital signage industry.

KDS 2021 POSTPONED

KDS 2021 has been postponed until the new year. Recognising the complexities for international exhibitors and visitors testing and quarantining, the organisers have reluctantly decided to postpone KDS 2021 until the new year.

READ MORE

KDS 2021 is a fantastic opportunity for integrators and manufacturers of self-service technology and digital signage to reach those involved in its deployment and management. KDS 2021 is the destination where markets and people come together to collaborate, learn and do business.

Become an exhibitor

We offer unparalleled opportunities to help you meet and generate new business leads with key decision makers with real projects from across the kiosk and digital signage market. We can also offer you a range of sponsorship and partnership packages to help maximise your brand awareness and reinforce your brand and market position.

Become a speaker

We are currently accepting speaking proposals for KDS 2021. Speaking sessions can cover technical expertise, products, services, market insights and research, case studies and innovative solutions, or expert opinions on key and emerging issues facing the industry today. Would you be willing to share your knowledge, products, services, or market insights with our highly engaged audience?

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