Three insights to help any retailer prepare for shopping peaks
If the past two years have shown us anything, it’s that it’s never been more important to make use of data to drive customer loyalty, trust, engagement and safety. Dahwood Ahmed, Regional Director UK&I, Extreme Networks shares three insights to help retailers prepare for shopping peaks. READ MORE…
KDS Feature
The economic impact of the Covid-19 pandemic has left the restaurant industry in a dire predicament. Owners must look at ways to ensure a robust recovery. Some options are based on offering engaging experiences to entice customers back through the door when safe to do so and streamlining operations.
Donna Mitchell, Sector Marketing Manager for Hospitality at Diversey, UK & Ireland looks at why using the right disinfectants for the screen and encouraging users to disinfect their hands is key to reducing the risk of infection when using self-service touchscreens and kiosks.
Simon Blackwell, CMO at TelcoSwitch looks at while it’s important to open up the channels of communication that consumers have access to, it’s also vital that these channels are properly integrated and synchronised with one another, enabling businesses to improve the customer’s experience.
Educational technology device management can be a challenge if you’re not properly prepared. Mobile device management (MDM) solutions were developed with these concerns in mind, providing scalable, comprehensive management solutions that can regulate a mobile network while also increasing its value.
Five cybersecurity myths that are compromising your data
Poor cybersecurity has been identified as the most pressing threat to businesses today. Barry O’Donnell, Chief Operating Officer at TSG busts the top myths around cybersecurity and how you can address them. READ MORE…
How the Printer can Enhance the Versatility and Functionality of a Kiosk
David Pearce, Technical Director, Star Micronics EMEA looks at key considerations when selecting a kiosk printer, crucial to a kiosk’s successful design and operation. READ MORE…
A Good Connection is not Just for Christmas
Nick Sacke, Head of IoT and Products, Comms365, explores how retailers can confidently achieve the resilient connectivity required to underpin every aspect of the customer retail experience. READ MORE…
Upgrading Fan Experiences with Contactless Mobile Ordering
Adam King, CEO of SwipeStation takes a look at how mobile ordering is taking precedence in the switch to contactless payments at large stadia and hospitality venues. READ MORE…
The Power of Service
In recognition of National Customer Service Week, #Touchdown spoke with four experts from businesses renowned for their customer service, on what they believe makes for excellent customer service, and how organisations can reflect on the services they are providing. READ MORE…