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10 years of imageHOLDERS


December 2023 marked 10 years since the launch of imageHOLDERS.

The design and use of digital kiosks has evolved rapidly during this time, keeping up with the exponential rate of change in screen and device technology. 

Founded by Adrian Thompson, Thompson’s vision was to make technology accessible to all. However, with tablet technology not on the open market till the late 2000s and the first Apple iPad only being launched in 2010, imageHOLDERS was very much ahead of its time.

By 2013, technology had evolved sufficiently for Thompson to turn his business vision into a reality, and he launched imageHOLDERS fully in December 2013.

The past decade has seen years of collaboration with clients, bringing visions and goals to life through design-led, customer-focused solutions. 

imageHOLDERS innovation has been recognised around the world. Notably, imageHOLDERS was presented with the ‘The Queen’s Award for Enterprise’ for the category of international trade in 2021. 

Chief solutions architect and founder, Thompson said: “We listen intently to our client’s needs and the user journeys they want to implement; we essentially wrap the technology required to facilitate those journeys into user-centric well-designed experiences. We take the best of consumer design and apply it to commercial products for business. This is the key to our success.”

A market leader in offering world-class, award-winning digital solutions, imageHOLDERS now operates on a global scale with offices in Canada, Australia, and the US and with major blue-chip clients within airlines, retail, hospitality, banking and healthcare. Pete Thompson, VP of sales for North America and co-founder of imageHOLDERS, said: “The self-service kiosk industry is a fascinating space that combines the latest in technology, including software, connectivity and device hardware with the need to create seamless user experiences through superb aesthetic and ergonomic design and utilisation of the latest in manufacturing technology and materials. These different disciplines all need to be fully considered in the generation of a successful self-service kiosk. Taking this complexity and refining it into world-class solutions continues to motivate and inspire us to continue developing and delivering.”


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